Our Promise

Over 20 years ago, our founder Dan experienced the moment every family dreads. His mother had fallen in her home and, unable to reach a phone, remained in the shower for eight long hours with no way to call for help. That day changed everything. For Dan, it wasn’t just a frightening incident—it was a wake-up call and a promise in the making. He vowed that no one, anywhere, should ever face an emergency alone or go unheard when they need help the most.

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That promise became the foundation of Family First Alert.

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Still proudly family-owned, we’ve spent the last two decades turning that promise into a reliable reality for families across the country. Our family has worked tirelessly to build dependable, easy-to-use medical alert systems designed for real life—devices that deliver help at the press of a single button, whether someone is at home, on the go, or anywhere in between. Every feature we design, every improvement we make, has one purpose: to create peace of mind through technology that feels simple, trustworthy, and human.

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But we’re more than devices and software—we’re partners in safety. We understand the worries that come with caring for aging parents, loved ones with medical conditions, or anyone who might need support when you can’t be right there beside them. We’re here to solve a problem every family understands: making sure the people who matter most are always protected.

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Our mission is simple and personal: to safeguard the people you love, just as fiercely as we safeguard our own. Because for us, this isn’t just business—it’s family.

From our family to yours,
The Taylor Family

Family First Alert 
Helping you protect what matters most.