A SIMPLE START, FROM THE BEGINNING
Activated Before It Arrives. Ready When You Need It.
Getting started with your medical alert pendant should feel easy. Share a few essential details at checkout, and our team takes care of the activation and preparation before your pendant ships.
Limited time only
FALL SPECIAL: YOUR DEVICE IS ON US
$99 Device Value — Yours for $0 Upfront
Get the peace of mind you deserve without paying for the device. This fall, pay only for your first month of service and continue with your regular monthly service payments. Your medical alert device is leased, so there’s no upfront device cost!
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No cell plan required
Reliable Cellular Coverage, Included With Your Service
Your Family First Alert device connects through major cellular networks, including AT&T and Verizon towers, to help keep you connected wherever cellular service is available. You do not need to have an AT&T, Verizon, or any other cellular plan of your own. Your cellular connectivity is included as part of your Family First Alert subscription, so we take care of the cellular service for you when you subscribe.
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Alert Pendants
Watch
Accessories
Since 2004 -
24/7 USA Monitoring -
Family Focused -
Family Owned -
How we view it
Like an insurance policy, for your safety
You hope you never need it, but having it can make all the difference when the unexpected happens. Whether it’s a fall, sudden medical emergency, or moment when you simply need help, your pendant is there to connect you to support when you need it most. It’s a small, simple layer of protection that provides something invaluable: the confidence to live independently, knowing help is always within reach.
Limited time only
FALL SPECIAL: YOUR DEVICE IS ON US
$99 Device Value — Yours for $0 Upfront
Get the peace of mind you deserve without paying for the device. This fall, pay only for your first month of service and continue with your regular monthly service payments. Your medical alert device is leased, so there’s no upfront device cost!
Shop nowMG Mini
Choose your color
Designed to match your style, while keeping you safe.
#1
No Contracts
Contracts can be a pain. We believe if you are unhappy with your service in anyway, you should be able to cancel anytime.
#2
24/7 U.S.A. Certified Monitoring
Our call center is available 24/7/365 so you don't have to worry. You can put your trust in us. Compatible with AT&T and Verizon networks.
#3
Family Owned & Operated
We’re a proud family-owned business, fully operated and monitored in the USA. Committed to American values, we stand for quality, integrity, and supporting our community.
Our selection
Product of the week
This is a leased device — no upfront device purchase required. You will only be charged the monthly monitoring fee you select below. Your subscription includes ongoing access to professional emergency monitoring for as long as your service remains active.
Premium Quality. Trusted Protection.
Experience advanced medical alert technology in a sleek, lightweight design, featuring GPS tracking and two-way communication for reliable protection, everyday comfort, and peace of mind wherever life takes you.
Customer Reviews
"I'm so glad I chose to go with Family First Alert. It has been comforting for me, and my family, knowing that if I ever need it, I have it."
"We have tried many different devices and company’s. This is simply the best! It’s user friendly and easy for my grandma to use. Michael is very compassionate, caring and is always very pleasant and willing to help with any questions or concerns we may have. We now feel at ease knowing our grandma is protected. Thank you so much!! Highly recommend this!!"
"I got this device for my mother who loves to hike with her large dog, but is on blood thinners. This device gives us all peace of mind. Family First Alert is a friendly company that is easily contacted by phone and very attentive to their customers and their families! We really like the care hub, too. Up to 4 loved ones can log in and see her information (battery life, falls, steps, GPS, etc.). The icing on top is the lovely rose gold color and the magnetic necklace closure!"
"This is such a great device to have and helps me feel safe. Knowing that if I need help with any emergency, I can press the button and get help.
Where It All Began
Family First Alert was born from a very personal experience. Dan’s mother fell in the shower and was unable to get help for eight hours. Knowing there had to be a better way to protect the people we love, Dan set out to find a solution. That moment became the beginning of Family First Alert.
A Community Business
By 2014, Family First Alert had become a trusted part of the local community in West Virginia. While we remained a small business in a small town, we were proud to know our customers personally and build relationships rooted in trust, care, and helping families feel safer.
A New Chapter
In 2018, Family First Alert moved across the country to Utah and began a new chapter. The move introduced us to new communities, new customers, and new opportunities to help families across the country—while staying true to the personal service that started it all.
Family Carries It Forward
In 2025, the next generation stepped in as Dan’s son and daughter-in-law took over the business, allowing the family to begin their well-earned retirement. Today, we’re continuing to grow Family First Alert while carrying forward the values, personal care, and commitment to family that started it all.
Our values
We believe in protecting independence, treating every family like our own, and bringing peace of mind to the people who matter most.
Compare your options
Explore the details and choose the support that feels right for you.
| Features |  MG Mini $39.99/month Explore device |  Elite $44.98/month |  Watch $44.98/month |  Flex $44.98/month |
|---|---|---|---|---|
| 24/7 emergency response | ✓ | ✓ | ✓ | ✓ |
| Fall detection | Optional (+$4.99/month) | Optional (+$4.99/month) | Optional (+$4.99/month) | Optional (+$4.99/month) |
| GPS location | ✓ | ✓ | ✓ | ✓ |
| Two-way voice | ✓ | ✓ | ✓ | ✓ |
| Cellular coverage | ✓ | ✓ | ✓ | ✓ |
| Color Selection | ✓ | ✓ | × | × |
| Adjustable Volume | × | ✓ | × | × |
| Wrist or Lanyard option | × | × | × | ✓ |
Features and service availability may vary. Review current plan details before choosing a device.